How did Devoteam deliver an IT solution to help a client revolutionise their own Customers' Experience?

Thursday, 22nd March, 12:00 – 15:30

Please join us on Thursday, 22nd March at The Ivy restaurant for a complimentary lunch meeting. You will hear how Kcom, a leading UK communications services provider has been able to transform how they deliver customer service through supporting technology that makes it agile, efficient and scalable.

This event is of value whatever your service delivery model – the themes are common to all sectors. By the end, you will understand how to:

• Emulate Kcom’s example and use IT to forge ahead of the competition
• Understand how automation allows scalability without increasing headcount
• Prioritise and measure service commitments accurately
• See how this IT project has enabled significant business change
• Learn how IT facilitates growth in market share and profitability
• Consider how the project delivers the right level of content to the right audience

Present will be CA Technologies as the software vendor, Kcom as the customer, and Devoteam as the integration partner. Explore why Kcom believes that all three organisations have clear roles to play in project success.

The meeting will be informal, over lunch, and will offer a good opportunity to discuss issues, share experience and network with your peers.

Places at this prestigious venue are strictly limited. To register, click here.
We look forward to welcoming you at The Ivy.