The Service Assurance Challenge
As IT organizations are increasingly measured by their relationship to revenue, employee productivity, and business success, the more they need to visualize, analyse, and manage how the components in their IT environment impact business services. Dynamic change in the business climate, constant pressures to curb IT expenses, and implementation of new IT paradigms, including virtualization and cloud computing, pose significant challenges to IT-business alignment.

Devoteam’s Service Assurance portfolio spans a number key competencies:

1. Network Performance Management
2. Network Fault Management
3. Application Performance Management (APM) and Application Fault Management for web-based (Java, .NET) applications
4. Application Performance Management (APM) and Application Fault Management for network-based applications

Each addresses key IT challenges and together comprising a comprehensive solution for Service Assurance.