Devoteam
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Service Assurance
IT Service Management
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Contact us :
Devoteam UK
020 7288 2800
Business Service Management PDF Print E-mail
Service Assurance
Solutions

Our Business Service Management (BSM) solutions allow our customers to view, manage and operate their IT infrastructure from a business service perspective. The benefits of our BSM solutions are to allow companies to deliver service from a line of business perspective and in-turn offer a more focussed and business aligned service.

Devoteam's solution's for BSM encompasses a service representation, modelling and Service Level Management of the underlying IT infrastrure offering different levels of granualarity and detail depending on our customers business requirements.

With our highly skilled and fully qualified consultants, proven delivery methodology and extensive experience - Devoteam are the best company to deliver your BSM solutions.

Network & Systems Management  
  • Network Management
  • Systems Management
  • Network Change & Configuration Management

Service Level Management
  • Performance / QoS / SLM
  • Consolidated Event Management
  • Service Desk Integration

Service Automation
  • Runbook Automation 
  • Automation Operations Management

Business Service Management
  • Business Service Representation
  • Business Service Modelling
  • Business Service Level Management

CMDB
  • Discovery
  • Reconcilation
  • Integration


Registered address : Devoteam UK, Suncourt House, 18-26 Essex Road, London N1 8LN.
Company Registration number : 3047188. Telephone : 020 7288 2800 Fax : 020 7288 2801