Devoteam
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Service Assurance
IT Service Management
Consulting
Solutions
Contact us :
Devoteam UK
020 7288 2800
Service Level Management PDF Print E-mail
Service Assurance
Solutions

Devoteam's Service Management solutions allow our customers to measure, manage and meet their service objectives, including Performance Management, QoS and Service Level Management

The benefits we can deliver include a more pro-active service delivery, improvement in fault resolution and an increase in service performance.

Our solutions for Service Management cover all aspects of performance and quality of service covering systems, applications, databases and networks. Our Service Management solutions enable our customers to monitor, measure and manage their IT infrastructure in a professional and proactive manner with advanced diagnostics and empowered with pre-emptive capabilities.

Network & Systems Management  
  • Network Management
  • Systems Management
  • Network Change & Configuration Management

Service Level Management
  • Performance / QoS / SLM
  • Consolidated Event Management
  • Service Desk Integration

Service Automation
  • Runbook Automation 
  • Automation Operations Management

Business Service Management
  • Business Service Representation
  • Business Service Modelling
  • Business Service Level Management

CMDB
  • Discovery
  • Reconcilation
  • Integration


Registered address : Devoteam UK, Suncourt House, 18-26 Essex Road, London N1 8LN.
Company Registration number : 3047188. Telephone : 020 7288 2800 Fax : 020 7288 2801