Devoteam
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Service Assurance
IT Service Management
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Devoteam UK
020 7288 2800
Network & Systems Management PDF Print E-mail
Service Assurance
Solutions

Devoteam's Network and Systems Management solutions cover all aspects of Network Management, Systems Management and Configuration Management. The benefits we can deliver include a more pro-active service delivery, reduction in fault resolution time and an increase in service availability.

We deliver solutions covering Devoteam's own Service Model which incorporates the full FCAPS model for Network Management (Fault, Configuration, Accounting, Performance and Security). We have a proven capability for all aspects of the project life-cycle including assessments, design, implementation and deployment.

We have expertise in a number of industry leading platforms including EMC Smarts, HP OpenView, CA eHealth, CA Spectrum, IBM NetCool, Cisco and Alterpoint. We combine our market knowledge, our knowledge of industry leading products and our integration skills to offer our customers a low risk and high quality solution to their business needs.

Network & Systems Management  
  • Network Management
  • Systems Management
  • Network Change & Configuration Management

Service Level Management
  • Performance / QoS / SLM
  • Consolidated Event Management
  • Service Desk Integration

Service Automation
  • Runbook Automation 
  • Automation Operations Management

Business Service Management
  • Business Service Representation
  • Business Service Modelling
  • Business Service Level Management

CMDB
  • Discovery
  • Reconcilation
  • Integration


Registered address : Devoteam UK, Suncourt House, 18-26 Essex Road, London N1 8LN.
Company Registration number : 3047188. Telephone : 020 7288 2800 Fax : 020 7288 2801