IT Service Management

Consulting Infrastructure Technology and Service Management

"Providers of IT services can no longer afford to focus on technology and their internal organization, they now have to consider the quality of the services they provide and focus on the relationship with their customers" As many businesses are realising an increased dependency on IT when trying to reach business objectives there is an increased demand to align the quality of the IT services delivered with business objectives. The delivery of IT services is in fact becoming a business priority and is no longer just a concern for the IT department. The lack of cohesion between business processes and IT services typically results in either overspending in the IT department or the increased risk of hindering business units reaching targets or slowing business development. With Devoteam you will have access to consultants who have experience from many projects with a large range of clients Consultants with experience from previous projects and with extensive knowledge of the underlying theory and frameworks. Advice on difficult decisions and projects. Through analysis and experience we help you make the right decision - the first time. Ensure successful delivery of a project ready for use. We use a proven methodology which has shown its worth during our many previous projects Help you get the outside perspective as we always use our experience from previous projects as well as best practice from proven frameworks - always adapted to your situation. IT Service Management projects are in fact both an organisational and a technological challenge. Many company strategies include a variety of operating models and often include elements of outsourcing. The use of outsourcing partners comes with its own set of challenges and risks which can be mitigated when Devoteam's proven methology is used - always adapted to the situation. Devoteam has the proven ability to deliver "end to end" IT service management, always starting with the requirements of business processes and resulting in business aligned IT service Management including the necessary underpinning IT Service Management tools. We call this "Integrated IT Service Management

Registered address : Devoteam UK, Suncourt House, 18-26 Essex Road, London N1 8LN.
Company Registration number : 3047188. Telephone : 020 7288 2800 Fax : 020 7288 2801